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Technical Support – Successful Cooperation
We offer competent and efficient support on demand.
Competent and efficient support is the basis for successful cooperation. Our software developers know all BOI products in detail, they are the basis of our service competence.
Personal customer support
Our work is not finished after completing the software development.
We see it as our responsibility to optimally embed our software and provide the best service for it.
This is guaranteed by our highly qualified BOI support team, which is responsible for the development of TABEX4, JTC and BOI FreeDa.
Support "on demand"
- Support in BOI product installations
- Problem analysis
- Optimization of configurations
- Patches
The operation and expansion of business-critical information systems require reliable support "on demand".
We offer a comprehensive service portfolio. Thereby, we ensure the best possible support for our customers – since 1979.
Support "online"
Comprehensive help systems, detailed system messages and extensive documentations support you in using our software.
The help systems are directly available through our applications. Our documentations are provided in the Customer Portal for you. The messages can be accessed via the Customer Portal or directly with the following link.
Do you need technical support?
Would you like to get a specific extension of our software?
Would you like to adapt the various configuration options of our software to your requirements in the best possible way?
Or are you facing a problem that prevents the optimal use of our software in your company?
Our excellent support team is available for all technical requests.