Privacy policy

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of legal provisions. In this privacy notice, we inform you about the most important aspects of data processing within the framework of our website.

 

Name and address of the data controller:
BOI Software Entwicklung und Vertrieb GmbH
Spazgasse 4
A – 4040 Linz
Austria

Contact: Please use the “Privacy” inquiry option in our contact form.

 

Contacting us
If you contact us via the website form or by email, the data you provide (first name, last name, company, email address) will be stored by us for six months in order to process your inquiry and in case of follow-up questions. We will not share this data without your consent.

 

Automatic storage of access data
When accessing our website, the web server automatically stores the following data to ensure the smooth operation of the site:

  • IP address
  • Date and time of access
  • Requested URL
  • Operating system as reported by the browser
  • Technical browser details (browser name and version)

This data is used exclusively to ensure the correct functioning of the website and to identify potential security threats.

 

Connection encryption
Our website is provided exclusively via a secure connection. You can recognize this by the URL in your browser’s address bar, which begins with “https” instead of “http”. When used correctly, your browser ensures that only our server can receive the data you enter. We strongly advise against accepting any certificate warnings your browser may display, as this could allow unauthorized individuals to access your data.

 

Cookies, Google Tag Manager, statistics, and analytics

This website uses essential cookies as well as the Google Tag Manager provided by Google Ireland Limited. Google Tag Manager is used to manage what are known as website tags. Website tags are code elements on a website that enable functions for analytics or marketing management. These tags may collect personal data or transmit it to third-party providers. Such tags are executed only with the consent of the website user in accordance with Art. 6 para. 1 lit. a, provided via a cookie selection banner.

Google Tag Manager itself does not set cookies and does not collect any personal data. However, it ensures that other tags are triggered, which in turn may collect data. These tags are only activated once the user has consented to the corresponding category (Statistics or Marketing).

Google Tag Manager remains inactive until at least one of the two categories, “Statistics” or “Marketing,” has been selected.

The website tags we use are:

  • Google Analytics 4 (requires consent for the “Statistics” category): Collects user behavior, device information (browser, operating system, etc.), and approximate geographic region, and provides these data in a pseudonymized form. This helps us track trends in how our website is used and enables us to continuously improve it.

  • Google Ads Conversion Tracking (requires consent for the “Marketing” category): Links ad interactions with subsequent actions. This helps us evaluate the effectiveness of marketing campaigns and user guidance on our website.

You can access Google’s Privacy Policy here.

 

Social media

We are present on LinkedIn to inform our customers and prospects about news related to our products and current developments. This presence is linked on our website via the standard LinkedIn icon.

Please note that by clicking the LinkedIn icon, your IP address and any existing cookies may be transmitted to LinkedIn. Only cookies resulting from your previous use of LinkedIn are transmitted—and only if you actually use the LinkedIn page. Simply using our website does not transmit any data to LinkedIn.

By using LinkedIn, the data you have provided to LinkedIn may be processed in non-EU countries. This applies in particular if you communicate with us directly via LinkedIn. LinkedIn is committed to complying with EU data protection standards.

You can access LinkedIn’s Privacy Policy here.

 

Your rights
You have the right to access, rectification, deletion, restriction, data portability, withdrawal of consent, and objection. If you believe that the processing of your data violates data protection laws or that your data protection rights have otherwise been infringed, you may contact us at any time. We are committed to ensuring the highest level of data security. You also have the right to file a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

If you have any questions or concerns, please feel free to contact us at any time.

BOI Customer Cloud